With the Eats365 + PassKit integration, you can link your POS system to mobile wallet passes, giving customers access to real-time loyalty information, including points, credit balances, and tier status. Passes are kept up to date based on member activity in Eats365, and customers can access them anytime through Apple or Google Wallet.

Setting Up The Integration

To connect your Eats365 account with PassKit, follow these steps from within the PassKit platform:

  1. Start by creating a new project using the Loyalty + Eats365 template. This pre-configured setup is optimized for Eats365 fields and formatting.
  2. Go to the Settings tab of your program and select Integrations from the left-hand menu.
  3. Click Eats365, then toggle the integration on.
  4. Enter a name for the integration and input your Eats365 Identifier (provided by Eats365).
  5. Click Save to activate the connection.

After connecting, PassKit will automatically display loyalty data received from your Eats365 POS. Updates should always be made within Eats365, as it remains the system of record.

Common Use Cases

This integration is built for F&B businesses using Eats365 who want to connect their in-store POS with mobile wallet loyalty programs.

  • Issue digital loyalty cards linked to Eats365 member profiles
  • Show updated points, credit, and last transaction info on the pass
  • Automatically reflect tier changes when customer plans are updated in Eats365
  • Trigger welcome emails with pass installation links after enrolment
  • Track store-based enrolments using UTM parameters in the pass link

Each pass can be personalized and automatically updated based on real-time customer activity at the POS.

Requirements

To set up and use the Eats365 integration, you’ll need:

  • An active PassKit account with a project created using the Eats365 Loyalty Template
  • An active Eats365 POS account with loyalty functionality enabled
  • Your unique Eats365 Group Identifier for integration setup
  • An Apple Developer Account and certificate (required for publishing Apple Wallet passes)

All integration steps are handled directly in the PassKit dashboard, no external tools or custom development needed.

Support And Documentation

Useful links to help you get started:

Eats365 POS Integration Quickstart

Do I Update Member Information In PassKit Or Eats365?

Always update member records in Eats365. PassKit reflects the data but does not send updates back to Eats365.

Where Do I Get My Eats365 Identifier?

Your Eats365 Group ID is provided by Eats365 and must be entered during the integration setup in PassKit.

Can I Use My Own Pass Design?

Yes. You can start with the Eats365 template or customize your pass design and fields from the Design tab of your project.

Does This Integration Support Tiered Loyalty Programs?

Yes. You can link each PassKit tier to a corresponding Eats365 member plan using the Tier ID and Plan ID fields.

What Happens When A Member’s Tier Changes In Eats365?

The customer’s pass will automatically update to reflect their new tier, including updated design and point information.