Neon One is a nonprofit software platform that helps organizations manage donors, memberships, events, fundraising, and community engagement. It provides tools for tracking constituent information, managing renewals, and running campaigns, all from one centralized system.
Integrating Neon One with PassKit allows nonprofits to transform supporter and member data into real-world wallet experiences.
With this connection, organizations can automatically issue and update Apple Wallet and Google Wallet passes for memberships, donor recognition, event tickets, and special campaigns. This improves supporter engagement and replaces outdated methods such as printing cards or sending PDFs.
Setting Up The Integration
To connect Neon One with PassKit, start by preparing your pass design in PassKit. This could be a membership card, a donor badge, an event ticket, or a campaign perk pass. Once the pass is published, you can link it to Neon One triggers so it is sent or updated automatically.
- Create and publish your pass project in PassKit.
- In PassKit, go to Settings → Developer Tools to find your API region, SDK host, and API prefix, then generate your API credentials.
- In Neon One, decide which actions will trigger a pass. Examples include:
- New membership sign-up or renewal
- Donor reaching a specific giving milestone
- Event registration or ticket purchase
- Campaign-specific donation
- Use Zapier, Make, or the Neon One API to send the relevant data to PassKit.
- Map Neon One fields such as name, email, membership level, expiration date, and donor tier to your PassKit template fields.
- Optionally subscribe to PassKit webhooks to send pass installation, update, or scan data back into Neon One.
Once configured, passes will be created or updated in real time as data changes in Neon One.
Common Use Cases
This integration allows nonprofits to respond instantly to supporter actions in Neon One. Members and donors receive something they can use right away, with the organization’s brand front and center.
- Membership Cards – Automatically issue passes on join or renewal with name, level, expiry, and barcode or QR code.
- Donor Recognition – Send a special pass to donors when they reach a giving milestone.
- Event Tickets – Deliver wallet tickets after registration for fundraising galas, concerts, or community events.
- Campaign Perks – Offer campaign-specific passes that unlock benefits at events or partner businesses.
- Renewal Reminders – Change pass appearance or expiry date to prompt members or donors to renew.
Industries That Benefit Most
Any organization using Neon One can benefit from this integration, but it is especially valuable for groups where memberships, donor relationships, and events are a primary focus. Examples include:
- Nonprofit organizations
- Professional associations
- Cultural institutions such as museums, galleries, or theaters
- Educational foundations and alumni networks
- Community organizations
- Faith-based organizations
These organizations benefit because wallet passes make it easier for members and donors to access events, renew memberships, and receive recognition, while keeping the organization’s branding visible and consistent.
Requirements
Before you begin, ensure you have the following:
- A PassKit account with at least one published pass project
- A Neon One account with API or Zapier access enabled
- API credentials from PassKit Developer Tools
- A connection method such as Zapier, Make, or a custom webhook to link Neon One events to PassKit actions
- A clear mapping between Neon One fields and your PassKit pass template fields
Support & Documentation
Helpful resources for setup:
Frequently Asked Questions
Can I Issue Different Passes For Different Membership Levels In Neon One?
Yes. In Neon One, you can segment members by level and connect each segment to a different PassKit pass design. When a member’s level changes in Neon One, the integration updates or reissues the correct pass automatically.
Will Passes Update Automatically When Memberships Or Donor Status Change In Neon One?
Yes. When Neon One processes a renewal, changes a membership tier, or updates donor information, the integration sends these updates to PassKit so the pass reflects the current status without reissuing manually.
Can Passes Created From Neon One Be Used For Event Check-Ins?
Yes. Event registrations in Neon One can trigger wallet passes with scannable barcodes or QR codes. These can be scanned at the event, and attendance data can be recorded back into Neon One.
Do I Need A Developer To Connect Neon One With PassKit?
Not always. Many organizations use no-code tools such as Zapier or Make to link Neon One and PassKit. For complex workflows, a developer can help you fully customize the integration and data mapping.